Dear Delta,
On Saturday, May 8th, my daughter arrived home. Her arrival at the Billings Airport was almost miraculous. I want to thank you for helping that miracle happen.
Rachael was stranded in Paris and was scheduled to fly into SLC on friday, she missed her ride home with her siblings from Salt Lake to Billings. When she flew into Salt Lake on Saturday afternoon, she immediately spoke to a woman wearing a red jacket who helped her get to Billings. Poor Rachael was simply exhausted. She had flown from Scotland to Paris to Minneapolis to Salt Lake. One flight had been cancelled and she had waited in airports or been on planes for over 48 hours. I want to thank you from the bottom of my heart for re-enlisting your fabulous red coats!!! When Rachael finally arrived in Billings we all were so thrilled. We joked about the army of red coats who battle for us at Delta Air Lines!!!
Laura Debenham
lolliejoy@yahoo.com
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